Nexus Global specialises in providing a regulatory platform and compliance support to international financial advisers and intermediaries to enable them to meet regulatory requirements to provide their clients with a professional service.
Complaints Procedure
International Residents
It is important that we hear any concerns you have regarding the services we offer.
Nexus Global operates a formal complaint handling procedure. A client’s complaint will be acknowledged promptly with a copy of our complaint’s procedure.
Should you have a complaint we ask that you inform Nexus Global Office in the first instance. We will then review and make contact with the relevant office. If you have already spoken to someone regarding your complaint, please include their name in your correspondence as this will assist in your complaint being answered more promptly.
Complaints can be emailed to: info@nexus-global.net or you can also write to:
Nexus Global
Waterport Place,
Floor 2 Unit 2.3
Europort Road,
Gibraltar GX11 1AA
EU Residents
It is important that we hear any concerns you have regarding the services we offer.
Nexus Global EU operates a formal complaint handling procedure. A client’s complaint will be acknowledged promptly with a copy of our complaint’s procedure.
Should you have a complaint we ask that you inform Nexus Global EU Office in the first instance. We will then review and make contact with the relevant office. If you have already spoken to someone regarding your complaint, please include their name in your correspondence as this will assist in your complaint being answered more promptly.
Complaints can be emailed to: infocyprus@blacktowerfm.com or you can also write to:
Nexus Global EU
102 Michael Zavou, 1st Floor
Ayios Athanasios,
Limassol, 4107
Cyprus
